State Farm® Insurance Agent Tanja Payton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ibrahim Ali
March 7, 2026
"Worse insurance agent"
Martha Ambros
February 13, 2026
"Syrena make the process easy and she was patiente answer all the question I had with my car and home insurance ."
"Thank you so much for your kind words! We're thrilled to hear that Syrena made the process easy and was patient in answering all your questions about your car and home insurance. At Tanja Payton Insurance Agency, we strive to provide excellent service and support to all our clients. We truly appreciate your trust and look forward to assisting you with your insurance needs in the future!"
G B
February 4, 2026
"Tanja Payton and the office staff are very helpful, always quick to respond. Been with them for many years."
"We truly appreciate your continued trust and loyalty over the years! It’s great to hear that Tanja Payton and our team have been helpful and quick to respond whenever you’ve needed us. Thank you for being a valued part of our State Farm family—we’re always here to support you!"
Antonio Rivera
February 3, 2026
"From the moment I called to the end of the call I was treated exceptionally well . Thank you Satefarm for your amazing service"
"Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had such a positive experience from start to finish. At Tanja Payton State Farm Agency, we strive to provide exceptional service to every customer, and your feedback truly means a lot to us. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing State Farm! "
Angela Hastings
January 28, 2026
"We have been with Tanja's office for over 20 years and wouldn't think of going with anyone else. We have had our home broken in to as well as having auto accidents and in each instance, the team at Tanja's office went above & beyond to help us. Any inquiries or concerns get addressed in a timely manner. 5 star service always!"
"Thank you so much for your incredible 5-star review and for trusting Tanja Payton State Farm Office for over 20 years! We’re truly honored to have been there for you through difficult times and are committed to providing the same above-and-beyond service whenever you need us. Your kind words mean the world to our entire team, and we look forward to continuing to support you for many years to come!"
Barbie Lefrancois
January 15, 2026
"I would highly recommend Syrena VanWyk at the Tanya Peyton State Farm Agency. She quickly and efficiently helped me switch my home and car insurance over to State Farm and with considerable savings. She made the process very easy and with great communication."
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Syrena VanWyk provided you with a smooth and efficient experience while switching your home and car insurance to State Farm. We appreciate your trust in Tanja Payton Insurance Agency and look forward to continuing to serve your insurance needs!"
Brian J Phelan
January 13, 2026
"I have always had good experiences dealing with Tanja and her team of professionals. Sherry is particularly responsive and helpful."
"Thank you so much for your review. We agree that Sherry provides excellent customer service to our customers. Thank you for sharing this. We appreciate you. "
Taizohn Echols
November 5, 2025
"i loved her service very easy to understand and also very patient we need more people like her when u unfamiliar with getting maryland insurance"
"Thank you so much for your comment. I’m happy to hear that the service you received was appreciated. "
Chuck Albright
July 3, 2025
"Syrena was awesome"
"Thank you so much Chuck. We agree. Syrena is a huge asset to our team. Thank you for sharing about your experience. "
Lionel Lopez
February 1, 2025
"Una agency muy profecinal y una exelente atencion al cliente gracias por permitirme ser parte de la family State Farm gracias"
"Sir Lionel. Bienvenido a la familia State Farm, gracias por su apreciacion y por preferirnos como su agencia de seguros. Estaremos aqui siempre para servirle "
Sonja Quinonez
January 24, 2025
"Sherry Lewis is a rockstar. If you are looking for someone to go above and beyond she is your person! Thank you for all of your help :)"
"Thank you so much for your review. We also agree that Sherry is amazing! I’m glad you took time to let us know. We appreciate it. "
Fraz Hassan
October 8, 2024
"Excellent experience & service in setting up personal article insurance."
"Thank you for sharing your positive experience with setting up personal article insurance! It's wonderful to hear that you found the service excellent. We appreciate your feedback and look forward to continuing to meet your insurance needs!"
Maggie Brown
October 4, 2024
"Janet, was nothing short of amazing. She really made the transaction very smooth."
"Thank you so much for your kind words, Maggie! Janet is dedicated to making every transaction as smooth as possible, and it's wonderful to hear that she succeeded in doing so for you. Your feedback is greatly appreciated!"
Rich M
August 2, 2024
"Amazing staff! They work with you every step of the way with claims or money saving/safety tips."
"Thank you for the great 5 star review and kind words about our team! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and appreciate your feedback!"
Abu Bin Hamid
May 3, 2024
"Great service.Explained everything about the insurance policy very clearly and advised me how I can save more..Thank You Syrena ❤️.Keep up the amazing seevice."
"Thank you so much for your feedback. It’s a pleasure serving our clients and I’m glad to hear how Syrena provided that great service to you. Thank you for trusting our office and State Farm. "
William Chasanov
March 1, 2024
"Excellent, friendly service! Thank you."
"William, thank you for your kind words! We're thrilled to hear you had such a positive experience with our service. Your satisfaction means everything to us!"
Barbara Leary
November 14, 2023
"My husband has our car insurance with Tanja payton and we've been there for 10 years and my sister in law has them too with us and my parents actually have had her longer when I was on their car insurance about 15 years ago and she always keeps up with us whenever there's anything going on they call, immediately helps with everything we need. Willing to work with us and just all around friendly and great service. Always someone there to help us or call us back that day or the next. Just all around great. Deff recommend on service and price is great too!!!"
"Thank you Barbara for the 5 star review. Can you share with us what you enjoyed about your experience?"
Kyle Dustin
May 1, 2023
"I worked with Andi and she was phenomenal! She was quick, professional and more importantly SHE LISTENED. Absolutely satisfied with this experience."
"Thank you so much for your 5 Star Review. It’s always appreciated when our customers feel like a person instead of a number. Andi is an asset to our team and I’m glad you received excellent service from her. "
Lloyd Pyle
February 24, 2023
"This Office is Fantastic. Great Staff,Very knowledgeable very friendly They treat you like family not a customer.. Been with State Farm for a very long time ."
"Thank you so much for your kind words. We appreciate you and value you as one of our loyal customers. We are here to help you at anytime. "
nicole grubb
December 26, 2022
"I have been with SF for 17 years (since I began driving) never a lapse in coverage. Tanja's office has dropped my policies. In 2020 I was involved in an accident (accidents happen, no other vehicles involved.) In 2022 I had new tires put on my car and the bolts to one tire were never tightened. While driving before I could pull over this tire popped off. I manoeuvred the car in a pack of traffic to the shoulder and did not hit another vehicle. Unfortunately the tire flew off and did hit someone's bumper. They have classified this as an at fault accident! Tanja's office falsely reported a bogus license suspension. I jumped through hoops to provide proof that the suspension was incorrectly reported. I have nothing on my driving record since 2016. After providing my correct driving record they still denied coverage. Tanja's office did nothing to assist in trying to keep me insured. After being insured for 17 years with her I expected more than what I received from her representatives/office. Beware that they are not willing to fight for you or provide guidance when you need it most. Also double check what they report as the suspension they claimed did not exist. I was told by a lady at the DMV insurance companies do this often as they do not expect customers to jump through hoops for a correction. She said it happens all the time."
"Nicole, thank you for your feedback. I do recognize your frustration and I am sorry that this experience makes you feel as though my office could have done more. As you may be aware, insurance companies have specific parameters with regard to underwriting. I did reach out in an effort to retain your policy, however, I was unable to provide an alternate option for you at State Farm. For this I am sorry, as it is never easy when I am unable to provide a solution. I network with individuals who may be able to assist you. I will be happy to share their contact information with you if you are interested. I do appreciate your business throughout the last 17 years and hope to be able to assist you with future needs. "
Willis Howard
July 26, 2022
"Friendly and helpful"
"Thank you for the wonderful 5 star review, Willis! We strive to provide you with friendly, professional and thorough customer care! It is always our pleasure to be able to assist you with any of your insuarnce questions or needs!"
Ryan Johnson
May 20, 2021
"Janet was very friendly as well as professional and helped me get my policy started quickly and painlessly all for a low and competitive rate! Very satisfied with the overall experience in dealing with her as an insurance agent and highly recommend her!"
"Hi Ryan. Thank you so much for your review. We truly appreciate it. I’m glad to hear that Janet was able to help you get started with your policy. Please let us know if there is anything further we can assist you with."
Michael Ashworth
May 5, 2021
"Great service. Just bought a new truck and Janet did a great job making sure I had everything I needed for the dealer."
"Excellent Michael. Glad to hear that Janet helped you and made everything quick and easy."
Jenna Kokotaylo
April 16, 2021
"Good experience. Very speedy service, so we could get to DMV quickly 🙂"
"Thank you for taking your time to share your experience with our agency, Jenna! We strive to provide you with the customer care that you deserve and appreciate your feedback. It is our pleasure to be able to assist you with any of your insurance questions or needs! We are here to help protect you and bring you peace of mind!"
Robin Mack
March 9, 2021
"State Farm (Tanja Payton, DE) has been my agent over many years. There Response is always immediate and complete. When i suffered a house fire, they were there, which took a lot of stress out. Shout out to Sherry for helping me with car insurance for a recent purchase. Thanks to the Payton team. Only thing that could have made it better is to meet Drake or Jake from State Farm."
"Thank you so much Robin for your kind words. You are a valued customer to us and your loyalty to State Farm is so appreciated."