Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J Williams

J Williams

March 19, 2026

5  out of  5
rating by J Williams
"I have been working with this team for years and I am always pleased with their service. Everyone is very respectful, helpful and honest."
Profile photo of George Miller

George Miller

March 18, 2026

5  out of  5
rating by George Miller
"Syrena was great to deal with. She has been working with me for months for getting me the right quotes. We finally pulled the trigger and I got auto & home owners. Highly recommend her for service."
Profile photo of Lynnisha Hairston

Lynnisha Hairston

March 17, 2026

5  out of  5
rating by Lynnisha Hairston
"Where do I start? I’ve been a client of this company for over 10years and could not express how generous the customer service is especially Janet. Any time I reach out, she’s always willing to take time to call and address whatever it is. I cannot recommend Janet at Tanja's office enough….you will not be disappointed! 10/10"
We responded:
"Thank you so much for your kind words and for being a loyal client for over 10 years! We're thrilled to hear that Janet and the entire team at Tanja Payton Insurance Agency have consistently provided you with exceptional customer service. Janet truly values taking the time to support our clients, and your recommendation means the world to us. We look forward to continuing to serve you for many more years to come!"
Profile photo of Andra James

Andra James

March 12, 2026

5  out of  5
rating by Andra James
"The process was easy and Syrena was patient and answered all my questions."
We responded:
"Thank you for your feedback! We're glad to hear Syrena was patient and helpful throughout the process. If you ever have more questions or need assistance, don’t hesitate to reach out—we’re here to help!"
Profile photo of David Simione

David Simione

March 11, 2026

5  out of  5
rating by David Simione
"Excellent customer service all around. Everyone there is incredibly helpful, knowledgeable, and friendly. I highly recommend this agency if you are shopping insurance."
We responded:
"Thank you so much for your kind words! We’re really happy to hear that you had a positive experience with our team. It means a lot to us to know that we could be helpful and make things easier for you. We truly appreciate your recommendation and look forward to being here for you whenever you need us."
Profile photo of Linda Eklund

Linda Eklund

March 11, 2026

5  out of  5
rating by Linda Eklund
"I recently switched insurance companies and Syrena in Tanja Payton's office made the entire process smooth and stress-free. She took the time to explain my options, answered all my questions, and helped me find coverage that works well for my needs. I really appreciate the professionalism and responsiveness. Highly recommend."
We responded:
"Thank you for your wonderful review! We're delighted that Syrena could assist you in finding the right coverage and make the process easy and hassle-free. Your feedback means a lot to us, and we’re grateful for your trust in Tanja Payton Insurance Agency. Please don’t hesitate to reach out if you need anything else in the future!"
Profile photo of Ibrahim Ali

Ibrahim Ali

March 7, 2026

1  out of  5
rating by Ibrahim Ali
"Worse insurance agent"
We responded:
"I’m sorry you feel this way. Please share why you are saying this?"
Profile photo of Martha Ambros

Martha Ambros

February 13, 2026

5  out of  5
rating by Martha Ambros
"Syrena make the process easy and she was patiente answer all the question I had with my car and home insurance ."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Syrena made the process easy and was patient in answering all your questions about your car and home insurance. At Tanja Payton Insurance Agency, we strive to provide excellent service and support to all our clients. We truly appreciate your trust and look forward to assisting you with your insurance needs in the future!"
Profile photo of G B

G B

February 4, 2026

5  out of  5
rating by G B
"Tanja Payton and the office staff are very helpful, always quick to respond. Been with them for many years."
We responded:
"We truly appreciate your continued trust and loyalty over the years! It’s great to hear that Tanja Payton and our team have been helpful and quick to respond whenever you’ve needed us. Thank you for being a valued part of our State Farm family—we’re always here to support you!"
Profile photo of Antonio Rivera

Antonio Rivera

February 3, 2026

5  out of  5
rating by Antonio Rivera
"From the moment I called to the end of the call I was treated exceptionally well . Thank you Satefarm for your amazing service"
We responded:
"Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had such a positive experience from start to finish. At Tanja Payton State Farm Agency, we strive to provide exceptional service to every customer, and your feedback truly means a lot to us. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing State Farm! "
Profile photo of Angela Hastings

Angela Hastings

January 28, 2026

5  out of  5
rating by Angela Hastings
"We have been with Tanja's office for over 20 years and wouldn't think of going with anyone else. We have had our home broken in to as well as having auto accidents and in each instance, the team at Tanja's office went above & beyond to help us. Any inquiries or concerns get addressed in a timely manner. 5 star service always!"
We responded:
"Thank you so much for your incredible 5-star review and for trusting Tanja Payton State Farm Office for over 20 years! We’re truly honored to have been there for you through difficult times and are committed to providing the same above-and-beyond service whenever you need us. Your kind words mean the world to our entire team, and we look forward to continuing to support you for many years to come!"
Profile photo of Barbie Lefrancois

Barbie Lefrancois

January 15, 2026

5  out of  5
rating by Barbie Lefrancois
"I would highly recommend Syrena VanWyk at the Tanya Peyton State Farm Agency. She quickly and efficiently helped me switch my home and car insurance over to State Farm and with considerable savings. She made the process very easy and with great communication."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Syrena VanWyk provided you with a smooth and efficient experience while switching your home and car insurance to State Farm. We appreciate your trust in Tanja Payton Insurance Agency and look forward to continuing to serve your insurance needs!"
Profile photo of Brian J Phelan

Brian J Phelan

January 13, 2026

5  out of  5
rating by Brian J Phelan
"I have always had good experiences dealing with Tanja and her team of professionals. Sherry is particularly responsive and helpful."
We responded:
"Thank you so much for your review. We agree that Sherry provides excellent customer service to our customers. Thank you for sharing this. We appreciate you. "
Profile photo of Taizohn Echols

Taizohn Echols

November 5, 2025

5  out of  5
rating by Taizohn Echols
"i loved her service very easy to understand and also very patient we need more people like her when u unfamiliar with getting maryland insurance"
We responded:
"Thank you so much for your comment. I’m happy to hear that the service you received was appreciated. "
Profile photo of Chuck Albright

Chuck Albright

July 3, 2025

5  out of  5
rating by Chuck Albright
"Syrena was awesome"
We responded:
"Thank you so much Chuck. We agree. Syrena is a huge asset to our team. Thank you for sharing about your experience. "
Profile photo of Lionel Lopez

Lionel Lopez

February 1, 2025

5  out of  5
rating by Lionel Lopez
"Una agency muy profecinal y una exelente atencion al cliente gracias por permitirme ser parte de la family State Farm gracias"
We responded:
"Sir Lionel. Bienvenido a la familia State Farm, gracias por su apreciacion y por preferirnos como su agencia de seguros. Estaremos aqui siempre para servirle "
Profile photo of Sonja Quinonez

Sonja Quinonez

January 24, 2025

5  out of  5
rating by Sonja Quinonez
"Sherry Lewis is a rockstar. If you are looking for someone to go above and beyond she is your person! Thank you for all of your help :)"
We responded:
"Thank you so much for your review. We also agree that Sherry is amazing! I’m glad you took time to let us know. We appreciate it. "
Profile photo of Fraz Hassan

Fraz Hassan

October 8, 2024

5  out of  5
rating by Fraz Hassan
"Excellent experience & service in setting up personal article insurance."
We responded:
"Thank you for sharing your positive experience with setting up personal article insurance! It's wonderful to hear that you found the service excellent. We appreciate your feedback and look forward to continuing to meet your insurance needs!"
Profile photo of Maggie Brown

Maggie Brown

October 4, 2024

5  out of  5
rating by Maggie Brown
"Janet, was nothing short of amazing. She really made the transaction very smooth."
We responded:
"Thank you so much for your kind words, Maggie! Janet is dedicated to making every transaction as smooth as possible, and it's wonderful to hear that she succeeded in doing so for you. Your feedback is greatly appreciated!"
Profile photo of Rich M

Rich M

August 2, 2024

5  out of  5
rating by Rich M
"Amazing staff! They work with you every step of the way with claims or money saving/safety tips."
We responded:
"Thank you for the great 5 star review and kind words about our team! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and appreciate your feedback!"
Profile photo of Abu Bin Hamid

Abu Bin Hamid

May 3, 2024

5  out of  5
rating by Abu Bin Hamid
"Great service.Explained everything about the insurance policy very clearly and advised me how I can save more..Thank You Syrena ❤️.Keep up the amazing seevice."
We responded:
"Thank you so much for your feedback. It’s a pleasure serving our clients and I’m glad to hear how Syrena provided that great service to you. Thank you for trusting our office and State Farm. "
Profile photo of William Chasanov

William Chasanov

March 1, 2024

5  out of  5
rating by William Chasanov
"Excellent, friendly service! Thank you."
We responded:
"William, thank you for your kind words! We're thrilled to hear you had such a positive experience with our service. Your satisfaction means everything to us!"
Profile photo of Barbara Leary

Barbara Leary

November 14, 2023

5  out of  5
rating by Barbara Leary
"My husband has our car insurance with Tanja payton and we've been there for 10 years and my sister in law has them too with us and my parents actually have had her longer when I was on their car insurance about 15 years ago and she always keeps up with us whenever there's anything going on they call, immediately helps with everything we need. Willing to work with us and just all around friendly and great service. Always someone there to help us or call us back that day or the next. Just all around great. Deff recommend on service and price is great too!!!"
We responded:
"Thank you Barbara for the 5 star review. Can you share with us what you enjoyed about your experience?"
Profile photo of Kyle Dustin

Kyle Dustin

May 1, 2023

5  out of  5
rating by Kyle Dustin
"I worked with Andi and she was phenomenal! She was quick, professional and more importantly SHE LISTENED. Absolutely satisfied with this experience."
We responded:
"Thank you so much for your 5 Star Review. It’s always appreciated when our customers feel like a person instead of a number. Andi is an asset to our team and I’m glad you received excellent service from her. "
Profile photo of Lloyd Pyle

Lloyd Pyle

February 24, 2023

5  out of  5
rating by Lloyd Pyle
"This Office is Fantastic. Great Staff,Very knowledgeable very friendly They treat you like family not a customer.. Been with State Farm for a very long time ."
We responded:
"Thank you so much for your kind words. We appreciate you and value you as one of our loyal customers. We are here to help you at anytime. "